Shipping + Returns

Shipping

How much does shipping cost?

Domestic shipping within the United States is a flat rate of $6.99 USD and anything over $50 ships for free.

International shipping is a flat rate of $9.99 USD and anything over $75 ships for free.

When will my order ship?

Once your order is placed through the shopping cart, processing takes 2 to 3 business days. You’ll get a shipment notification email with a tracking number as soon as your package ships. 

Returns

What’s your return policy?

If you are not 100% satisfied with one of our products, don't worry, we're happy to help! All returns must be processed within 15 days of receiving the order. Email info@pennyandpine.com with your order number and we'll help you place the return. 

You will be refunded in full to your original form of payment. Please note, your original shipping charges are not refunded and you will be responsible for any return shipping charges. Samples are non-refundable.

How long does it take to process a return?

Credit card refunds usually take 5-10 business days to appear on your statement.